Last Update : 30/08/25

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This Data Processing Agreement (“DPA”) is part of the Terms & Conditions between Proffers Communications (“Processor”) and our clients (“Controller”) who use our services.

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1. Purpose

The Processor will process personal data on behalf of the Controller solely to provide customer support services.

 

2. Roles & Responsibilities

• Controller: Owns the data and decides how it is used.

• Processor (Proffers): Processes data only under the Controller’s instructions.

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3. Data Processing Details

• Types of Data: Customer names, emails, order details, support queries.

• Data Subjects: End customers of the Controller’s business.

• Duration: As long as the Controller uses our services.

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4. Security Measures

We apply industry-standard security, including:

• Encryption of data in transit and at rest.

• Restricted access to authorized staff only.

• Regular system monitoring.

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5. Sub-Processors

We may use third-party service providers (e.g., hosting, payment, CRM tools). A current list of sub-processors is available upon request.

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6. International Transfers

Where data is transferred outside the Controller’s jurisdiction, we ensure appropriate safeguards (such as Standard Contractual Clauses under GDPR).

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7. Data Subject Rights

We assist the Controller in responding to data subject requests (access, correction, deletion, etc.) in compliance with GDPR/CCPA.

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8. Termination

Upon termination of services, we will delete or return all personal data to the Controller, unless retention is required by law.

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9. Contact

For any data protection queries, please contact:
📧 support@profferscommunications.com
🌐 www.profferscommunications.com