Privacy Policy

Last Updated: [30/08/25]

At Proffers Communications, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, company information.
Service Data: Information you provide to us so we can deliver customer support services to your Shopify or DTC store.
Technical Data: IP address, browser type, device details, and website usage statistics.
Payment Data: Processed securely through our payment partners; we do not store credit card details.

2. How We Use Your Information

We use your information for purposes including:

To provide and improve our customer support services.
To communicate updates, billing details, or service changes.
To process payments and manage subscriptions.
To comply with legal or regulatory requirements.
To improve our website experience through analytics.

3. Sharing of Information

We do not sell or rent your personal information to third parties. Your information may only be shared:

With trusted third-party service providers (e.g., payment processors, hosting providers).
When required by law or to respond to legal processes.
To protect our rights, safety, or prevent fraud.

4. Data Security

We implement strong security measures to protect your data, including encryption, restricted access, and secure servers. However, no online system is 100% secure, so we cannot guarantee absolute protection.

5. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:

Request access to the information we hold about you.
Request correction or deletion of your data.
Opt out of marketing communications at any time.

To exercise these rights, contact us at support@profferscommunications.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can adjust your browser settings to block cookies, but some features may not work properly.

8. International Data Transfers

As a company based in India serving clients globally, your data may be transferred across borders. We ensure appropriate safeguards are in place when transferring data internationally.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

📧 support@profferscommunications.com
🌐 www.profferscommunications.com