Refund Policy

At Proffers Communications, we are committed to providing high-quality, reliable customer support services for Shopify and DTC brands. To ensure smooth operations and uninterrupted service, we have a clear policy regarding payments and refunds.
 

No Refunds After Service Starts
 

Once your subscription begins and our team starts delivering support for your store, payments are non-refundable. This is because our team immediately begins allocating resources, training, and dedicating personnel to your account, ensuring you receive a fully managed, responsive service from day one.
 

Why This Policy Exists
 

• Our services require real-time commitment and staffing from our trained support team.

• Once we begin working on your account, resources are dedicated exclusively to your store.

• This allows us to maintain consistent service quality for all our clients.
   

Before Subscribing
 

We encourage all clients to carefully review their subscription plan and ask any questions before starting. Our team is happy to provide guidance to ensure you select the plan that best fits your needs.
 

Support and Assistance

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While refunds are not possible after service begins, our support team is always available to assist you with:

• Onboarding and setup questions

• Optimizing your subscription for maximum results

• Addressing any service-related concerns promptly

If you have questions about your subscription or need help, please contact us at support@profferscommunications.com , and we will gladly assist you.