Terms and Conditions

Effective Date: 30/08/25
Company: Proffers Communications
Website: www.profferscommunications.com

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Welcome to Proffers Communications. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

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1. Services Provided

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Proffers Communications provides outsourced customer support services for Shopify and DTC (Direct-to-Consumer) brands, including but not limited to email and live chat support.

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2. Account Registration

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• Users may need to create an account to access certain services.

• You are responsible for maintaining the confidentiality of your account credentials.

• You agree to provide accurate and current information during registration and update it when necessary.

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3. Use of Services

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• You may use our services only for lawful purposes.

• You agree not to:

  • Engage in fraudulent or unauthorized activities.

  • Interfere with or disrupt our services or servers.

  • Collect any personal information from other users without consent.

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4. Intellectual Property

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• All content, logos, trademarks, and materials on this website are owned by Proffers Communications or its licensors.

• You may not reproduce, distribute, or modify any content without prior written consent.

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5. Third-Party Links

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• Our website may contain links to third-party websites.

• We are not responsible for the content, privacy policies, or practices of third-party sites.

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6. Limitation of Liability

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• Proffers Communications is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

• While we strive for high-quality support, we cannot guarantee uninterrupted or error-free services.

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7. Privacy

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• Your use of our services is also governed by our Privacy Policy.

• By using our services, you consent to the collection and use of data as described in the Privacy Policy.

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8. Termination

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• We reserve the right to suspend or terminate your access to our services if you violate these Terms and Conditions.

• Upon termination, your access to services and data may be revoked immediately.

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9. Changes to Terms

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• We may update these Terms and Conditions from time to time.

• Users will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

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10. Governing Law

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• These Terms and Conditions are governed by the laws of India.

• Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of courts in Delhi, India.

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